"We'll just use Claude, bro."
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That sentence should terrify every SaaS company on the planet right now. And the stock market just proved it. Last week, $300 billion in value got wiped from software stocks in two days. Figma. Salesforce. ServiceNow. Adobe. LegalZoom. All hammered. This wasn't from a bad earnings report. Revenue at most of these companies is still strong. The market didn't punish their performance. And your customers are already thinking that, too. That legal research tool you sell? "We'll just use Gemini." "We'll just use Claude, bro." They might be wrong. For now. But that's not the point. The point is they're already saying it. And once a customer believes they can replace you with a general-purpose AI tool, your renewal conversation just changed completely. You're no longer proving value. You're defending your existence. If you're running CS, CX, or you're a CEO of a SaaS company, this is the fight that just landed on your desk. Whether you wanted it or not. That's what Johan Nilsson and I are going live to talk about on February 18th. The NRR Battle of 2026. What actually changed. Why NRR is about to get brutally harder. And what you need to do right now before your customers start saying that sentence to your face. This isn't a polished webinar. It's a live conversation. Bring your questions. Bring the stuff keeping you up at night. Join us live on Feb 18th → ... |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
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While SaaS stocks got destroyed because of the threat of AI, we were spinning up AI agents at ListKit that make our team 5x more productive. We have Agentic workflows that literally do work for our customers they can't and don't want to do themselves allowing us to open up an entirely new revenue stream. We pivoted our underlying infrastructure to optimize for AI, which unlocked customer-facing product enhancements we couldn't have shipped before. Our customers are getting better results....
It's Friday. Somewhere right now, one of your customers is looking at what they pay you every month, looking at what they actually use, and thinking: "I could just vibe code this on Lovable this weekend." But here's the thing. Most of them don't actually want to. They don't want the headache. They don't want to maintain it. They don't want to be the person who ripped out a working tool and replaced it with something they duct-taped together in Claude over a weekend. They just want you to know...