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Lincoln Murphy

[Training] Onboarding & Advocacy programs

Published 2 months ago • 1 min read

Two extremely popular and super-powerful 2-week intensive training programs at Impact Academy start on Monday, 22-April, 2024.

Customer Onboarding - You'll learn how to get your new customers to do the things they need to do to get this fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team).

Customer Advocacy - You'll learn to leverage the power of Social Proof by systematically getting customers to advocate for you. This isn't just theory; you will build your own advocacy program - and see what your peers come up with, too - during these two intensive weeks.

Don't try to do both programs at the same time. Pick one program and send someone else from your team to the other one.

Have a great weekend!

~Lincoln

BTW: A large percentage of sign-ups for our Premium courses happen in the last week.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more and sign-up for:

==> Customer Onboarding

==> Customer Advocacy

Lincoln Murphy

I invented Customer Success

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