Success Plan training starts 19-Aug
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Our 2-week virtual Success Plan training and certificate program starts on Monday, August 19, 2024. This program for CSMs is all about working with customers in the "ongoing" phase of the lifecycle; you know, after Onboarding and Adoption but before Renewal This is the lifecycle phase where momentum is generally lost, engagement suffers, and customers often operate without direction. This can lead to churn, but more often leads to contraction at renewal (revenue churn) and definitely keeps expansion from happening. This program fixes all of that by teaching you:
And so much more! Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions. Learn more and sign-up here. ~Lincoln BTW: This is one of our most popular programs and tends to fill up fast. So please, if you intend to participate, take immediate action to ensure a spot is available. Learn more and sign-up here. |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
Not everyone can afford—or wants—a coach. But they still want guidance and answers. That’s why so many people turn to ChatGPT. The problem? Raw ChatGPT is trained on "high-authority," publicly available content, not necessarily high-quality content. And it’s definitely not trained on LTV:Max—my private library of proven methodologies, playbooks, frameworks, and strategies for maximizing Customer Lifetime Value (LTV). Until now. With LTVMax.ai, you get a ChatGPT AI model trained on everything...
Whoops. If you tried to access the LTVMax.ai Sales Assist chatbot today you probably got a 403 Forbidden error. It was a DNS masking issue. This didn't affect provisioned LTVMax.ai chatbots, only the sales agent. If you'd like to chat with the Sales Assist bot - which a couple thousand people attempted to do earlier - then you can access it here. It's never smooth getting something like this off the ground... especially when I mess with DNS settings in the middle of the night. ~ Lincoln BTW:...
Yesterday, I introduced you to LTVMax.ai—a 24/7 Growth Coach powered by my latest methods, frameworks, strategies, and insights. On Day 1, the Sales Assist chatbot saw incredible engagement. People asked about: Making meetings more effective Saving at-risk customers Orchestrating upsell opportunities Scaling CS teams Improving email outreach What stood out? How clearly the chatbot showed how LTVMax.ai will help tackle those challenges and turn opportunities into outcomes. If you didn’t know...