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Lincoln Murphy

Stop having meetings (they just don't scale)

Published about 1 year ago • 1 min read

What is the ideal way to prepare for meetings with customers?

Some would say just don't have meetings.

Right. I've never heard that one before.

In the latest episode of the Impact Weekly pod that just dropped today, Johan and I actually answer that very important question.

In fact, this is a pretty fun topic to cover and we give a ton of valuable insight into something that seems like it should be obvious, but... obviously isn't.

In this episode we cover:

  • The purpose of meetings
  • Common mistakes in meetings
  • Tips and strategies for proper meeting preparation

Listen to the podcast here.

Spoiler: The meeting shouldn't be the value metric in the customer relationship.

I've said too much. Just listen.

~Lincoln

BTW: CSM Training starts next Monday, 6-March for these 3 regions:

Asia-Pacific (APAC) - Australian Time

Europe - Central European Time

United States (North America) - Eastern Time

Tap your preferred region to learn more and sign-up!

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Lincoln Murphy

I invented Customer Success

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