Stop churn in Q1. Tactical workshop Jan-15
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TL;DR - We're doing a Zoom workshop on Jan-15 focused only on *save* tactics that will help you stop churn in Q1. Learn more and sign-up now to use your 2024 budget or get it into this tax year. Q4 2024 churn was brutal, and Q1 2025 is probably going to be even worse. Unless you take DECISIVE action. Join our workshop on Zoom on January 15 and get tactics, playbooks, scripts, and templates proven to STOP churn immediately. No high-level strategy or CS theory in this workshop. And to ensure you can join this workshop live, there are two sessions covering most time zones, so you have NO EXCUSE to miss this. Learn more and sign-up here. ~ Lincoln BTW: If you're a CSM, AM, Revenue Leader, or anyone who owns or influences a retention number and is freaked out about Q1 - and the consequences of not hitting your numbers - do not miss this workshop. Learn more and sign-up here. ..... |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
TL;DR - You missed the "Save Customers" workshop. Buy the workshop replay here. You'll get instant access. Stop churn in Q1! The two “Save Customers” workshops were packed with high-impact, no-nonsense tactics to stop churn in Q1. We spent two hours breaking down actionable strategies and another 45 minutes in Q&A to tackle real-world challenges. And you missed it. I showed how a single system-generated email can trigger cancellations—and exactly how to fix your cancel flow to stop churn. We...
TL;DR - This daily email series - 7 ways to take control of churn in Q1 - is what we'll cover in the "Save Customers" workshop TODAY, Jan-15 (16 in Australia). It's good stuff on its own; it's better if you come to the workshop and get the details. Yesterday, I sent you an email with the subject Save Meetings that Actually Work, so go find that if you missed it. Today, I’m going to talk about why leading with discounts or downgrades won’t save your customers—and what will. If a customer is on...
TL;DR - This daily email series - 7 ways to take control of churn - is what we'll cover in the "Save Customers" workshop this Wed Jan-15 (Thurs 16 in Australia). It's good stuff on its own; it's better if you come to the workshop and get the details. On Friday, I sent you an email with the subject Stop Churn using Tactical Timing, so go find that if you missed it. Today, I’m going to talk about how to use psychology to trigger immediate customer action and stop churn when it matters most....