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Lincoln Murphy

Retention training starts next Mon (8-Apr)

Published about 2 months ago • 1 min read

Our 2-week Retention training and certificate program starts this Monday, April 8, 2024.

This program is so unique because we take a different approach to Customer and Revenue retention.

We focus on the differences between Proactive and Reactive Retention, how to move from the latter to the former through better prioritization, orchestration, and directing limited resources to higher-percentage activities.

This program is practical in every sense of the word.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

Learn more and sign-up here.

~Lincoln

BTW: A large percentage of sign-ups for our programs happen at the last minute. So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more and sign-up here.

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Lincoln Murphy

I invented Customer Success

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