Q2 Acceleration Program (Limited Spots)
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"I brought Lincoln in to improve retention. But he transformed our entire business" - Gary Pica, Founder of TruMethods They were already successful. But, they brought me in as a force multiplier. I helped them reach their objectives faster, more efficiently, and with greater impact. I've done the same for countless companies around the world (Canva, Insightly, Kajabi, GetResponse, etc.) and I'd love to help you too. Interested? Reply with a quick intro about you and your company, your goals for Q2, where you're starting from, and what you think you need help with. If it seems like I can help you, we'll set up a time to chat. Don't hesitate. Only 3 spots available, so act fast! Have a great week! ~ Lincoln BTW: The Acceleration Program is a coaching / mentoring engagement model done over Zoom and email. While I bring frameworks and formulas for you to use, the guidance is specific to your situation. No cookie-cutter blueprints or generic "advice" here. And you get me... I won't delegate to a junior associate after you sign-up. Let me know if you're interested. These spots will go fast. |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
Don’t worry about upsells until churn is below 10%? Really? No, this mindset limits growth and stifles potential. Unless your environment is overtly customer-negative and you have massive churn across your entire customer base, you don’t need to hit some mythical churn threshold before upselling. Yes, address churn where it’s an issue, but also recognize that some customers are progressing and ready for expansion NOW. Here’s the truth: Even with higher churn in some cohorts, you have other...
Our 2-week Retention training and certificate program starts on Monday, June 17, 2024. Our first live session is on Tuesday. This program is so unique because we take a different approach to Customer and Revenue retention. We focus on the differences between Proactive and Reactive Retention, how to move from the latter to the former through better prioritization, orchestration, and directing limited resources to higher-percentage activities. This program is practical in every sense of the...
This week's Impact Weekly podcast episode is up (Listen here or on Spotify or Apple) and in it, Johan and I answer a variety of questions about Churn, including: What are the key indicators for predicting churn in advance? How to prevent churn when you have no control over price rises (set by head office) Is there a particular NRR %, or threshold below 100% NRR that would be a particular alarm bell for you? Is there a tolerance that you'd expect to see in B2B SaaS? And more! We give some VERY...