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Lincoln Murphy

Predicting (and Preventing) Churn [podcast]

Published 4 months ago • 1 min read

This week's Impact Weekly podcast episode is up (Listen here or on Spotify or Apple) and in it, Johan and I answer a variety of questions about Churn, including:

  • What are the key indicators for predicting churn in advance?
  • How to prevent churn when you have no control over price rises (set by head office)
  • Is there a particular NRR %, or threshold below 100% NRR that would be a particular alarm bell for you? Is there a tolerance that you'd expect to see in B2B SaaS?
  • And more!

We give some VERY actionable advice so you'll definitely want to check out this week's episode here (or on Spotify or Apple)..

~ Lincoln

BTW: The opposite of Churn is Retention, and if you want to know how to better retain your customers, our 2-week Retention Training program that starts next Monday, June 17, 2024 is for you.

​Learn more about the program and sign-up here.​

Lincoln Murphy

I help SaaS companies Maximize LTV through Customer-centric Upselling

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