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Lincoln Murphy

Partner Success training starts on Monday

Published about 1 month ago • 1 min read

Our brand new Partner Success training program starts this Monday, 5-February, 2024.

This 2-week intensive program is for anyone who works with channel partners, distributors, VARs, Affiliates, Merchants, or basically if any 3rd party sits between you and the end-customer of your product.

Learn more about the program and sign-up here.

I hope to see you there.

~ Lincoln

BTW: A large percentage of sign-ups for our Premium courses happen at the last minute.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more about the program and sign-up here.

Lincoln Murphy

I invented Customer Success

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2 days ago • 1 min read

Digital CS & Customer-centric Automations training starts next Monday, 4-March. In this week's episode of Impact Weekly, Johan and I continue our conversation from last week, where we go through reasons 2 - 5 of why we think CS will still be relevant in a few years. Listen to this week's episode here (or on Spotify, Apple, or Youtube). We talk a lot about how the customer's Appropriate Experience (AX) is constantly evolving and how understanding that can allow you to leverage AI and...

4 days ago • 1 min read

I'm super-excited to share that our newest training program at Impact Academy starts next Monday, 4-March, 2024 and it's all about Customer-centric Automations. Call it what you like - Digital CS , Tech Touch, Scale Motion - but the idea of leveraging technology and automations to improve CS efficiency has never been more timely. But you have to do it right. That's why we created this course for CS pros - from Heads of CS and CSMs, to Ops and Enablement. Learn more about the program and...

5 days ago • 1 min read
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