Onboarding training starts this Monday


Our 2-week virtual Customer Onboarding training program starts this Monday, October 28, 2024.

Learn more about the program and sign-up here.

Onboarding is arguably the most important customer lifecycle stage.

In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team).

Specifically, we'll cover:

  • Lifecycle stage metrics
  • Handover management
  • Time To First Value
  • Adoption goals
  • Goal Discovery Framework
  • Progress Milestones Framework
  • Joint Accountability
  • Social Proof
  • And more!

Learn more about the program and sign-up here.

I hope to see you there.

~Lincoln

BTW: A large percentage of sign-ups for our Premium courses happen at the last minute. And this program is filling up fast.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more and sign-up here.

...

Lincoln Murphy

I help SaaS companies Maximize LTV through Customer-centric Upselling

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