Need a distraction? (2 podcast episodes)
Our last two podcast episodes are bangers (in the context of Customer Success, that is. To regular people they are likely quite boring and off-putting).
If you need something to listen to this weekend - and if you're in the USA you probably really need a distraction right about now - check out our latest episodes on Lifecycle Stages and how Customer Success is in its Efficiency Era now.
Have a great weekend!
~ Lincoln
BTW: The best way to improve an efficiency metric like ARR per Employee is to get more revenue from your existing customers.
Our 2-week intensive Expansion program at Impact Academy starts 4-December and will be a great way to set you up for success in 2024, whether that success is Growth, Profit, or Efficiency.
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
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