Meetings... can be SO much better


TL;DR - On 4-Sept, I'm doing a masterclass on making your meetings FAR more efficient and effective. Learn more and sign-up here.

Meetings are the most expensive thing we do in Customer Success—both in actual and opportunity cost—yet most of them are a waste of those resources.

If you’ve mastered meetings—getting attendees interested, setting up agendas, using async carveouts, self-service deflection, and ensuring proper follow-up—feel free to skip this workshop. You’re good.

But if you’re frustrated by no-shows, cancellations, or feeling like meetings are eating up time better spent elsewhere, I’ve got something for you.

On Wednesday, September 4, 2024, I’m hosting a Customer Engagement Masterclass on Powerful Meetings. I’ll cover everything you need to make your meetings more effective and efficient.

And to make sure you can attend live, I'm doing two sessions - early and late.- that should cover most time zones. Kind of.

Early Bird Pricing: $100 for the first 50 sign-ups (regular price $250).
You’ll gain enough efficiency
during the workshop itself to offset the cost of attending!

See the agenda and sign-up here. It's a google doc. If you need a fancy landing page, you won't like the workshop.

Don't wait—the discount ends after 50 spots.
~Lincoln

BTW: Get ready, because I'm going to talk about meetings until we do this workshop. So if you've got meetings down and just can't improve, you may want to unsubscribe or mute me.

But if you recognize your meetings could be better, consume what I share and come to the workshop on 4-Sept.

You, your manager, your team, and most importantly your customers will thank you.

...

Lincoln Murphy

I help SaaS companies Maximize LTV through Customer-centric Upselling

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I'm on a flight to San Francisco and the person to my left is talking to their colleague trying to find a time for both of them to meet with a customer. I glanced over and saw their calendar and... OMG! Back to back to back meetings, all day, every day. Completely full. Unsustainable. Even worse, it really seemed to be a source of pride for them. Now, I don't know the nature of their business and I didn't keep looking - I got a sense of it and I looked away - but their calendar looked just...