Let’s Maximize LTV in 2025 together
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Maximizing LTV means getting customers to stay longer and / or spend more, more often. Ideally all of that. With my LTV:Max Framework, we’ll pull the right levers—like Org Design, Operations, and the 3 Pillars of Growth: Acquire, Engage, Expand—to unlock scalable growth and maximize customer lifetime value. Here’s how we can work together: < $2.5M Revenue: Flat-rate coaching to help you implement LTV:Max. > $2.5M Revenue: Performance-based consulting—where I work with you and your team to implement LTV:Max. The performance fees are a percentage of any revenue saved from reducing churn or generated from upsells. I can only work with a few companies at a time, so space is limited. If you want to maximize LTV in 2025, reply now and let's chat. This is the perfect time to lay the groundwork for next year. ~ Lincoln BTW: Performance-based consulting means you pay a nominal retainer up front to get things up-and-running, and my performance fees only kick in after we’ve saved or generated enough revenue to pay the retainer back. Aligned incentives. Shared upside. Ready to Maximize LTV in 2025? Let’s talk. ... |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
Our next Customer Onboarding training starts tomorrow, Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management...
Our next Customer Onboarding training starts on Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management Time...
TL;DR: We're running "Save Customers Now!" workshops again—PLG on April 15 and Enterprise on April 17. Stop churn immediately in Q2. I just got this email from a CS leader: "Lincoln, I'm freaking out. With everything going on—economic uncertainty, customers tightening budgets, chaos everywhere—churn is gonna hit us HARD in Q2. Are you doing another 'Save Customers' workshop soon? Fingers crossed." Bad news: I've heard similar messages from several CS leaders already. Good news: "Save...