Not everyone can afford—or wants—a coach. But they still want guidance and answers. That’s why so many people turn to ChatGPT. The problem? Raw ChatGPT is trained on "high-authority," publicly available content, not necessarily high-quality content. And it’s definitely not trained on LTV:Max—my private library of proven methodologies, playbooks, frameworks, and strategies for maximizing Customer Lifetime Value (LTV). Until now. With LTVMax.ai, you get a ChatGPT AI model trained on everything I’ve developed, plus the ability to fine-tune it with your product, customer, and company data for advice tailored to your unique situation. LTVMax.ai helps with everything—from high-level org design and AX-based customer segmentation to daily tasks like writing better emails and running more productive meetings. Now your whole team—Revenue and CS Leaders, CSMs, Onboarding Specialists—can ask (virtual) me questions as if I were your full-time coach. I’ve used LTVMax.ai as my assistant in my coaching and consulting business for over a year, so I know it works.. Think of LTVMax.ai as your newest highly-trained, super-experienced team member: one that drives better performance, deeper customer engagement, and stronger results—all for just $250/month in the Pre-launch cohort. Questions? Reply to this email or ask the Sales Assist chatbot. Spots are filling up fast. ~ Lincoln BTW: Ready to subscribe? You can sign up directly through Stripe. ... |
I help SaaS companies Maximize LTV through Customer-centric Upselling
Our next Customer Onboarding training starts tomorrow, Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management...
Our next Customer Onboarding training starts on Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management Time...
TL;DR: We're running "Save Customers Now!" workshops again—PLG on April 15 and Enterprise on April 17. Stop churn immediately in Q2. I just got this email from a CS leader: "Lincoln, I'm freaking out. With everything going on—economic uncertainty, customers tightening budgets, chaos everywhere—churn is gonna hit us HARD in Q2. Are you doing another 'Save Customers' workshop soon? Fingers crossed." Bad news: I've heard similar messages from several CS leaders already. Good news: "Save...