Layoff-proof CS webinar is tomorrow
if you haven't yet, sign-up for the How to Layoff-proof CS webinar so you can ensure you and your team aren't caught-up in this mess.
To ensure you can join live, I'm doing this webinar on Zoom two times tomorrow, Wednesday 24-Jan:
Early Session: 7AM Pacific / 10 AM Eastern / 12PM Brazil / 4PM CET
Late Session: 1PM Pacific / 4PM Eastern / 6PM Brazil / 10PM CET
This is very important... I'll see you there.
~ Lincoln
BTW: This is going to be a very frank, direct discussion. I'll do a presentation for about 30 mins and then we'll do 15 mins Q&A. So bring your questions.
Even better, send them to me before the webinar so I can know what's on your mind.
Don't miss this. And be sure to share this with your friends and peers.
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
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Our next Customer Onboarding training starts on Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management Time...
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