It's a trap! More CSM pitfalls to avoid


Last week we dropped part one of our conversation on the 5 most common traps that CSMs can fall into and how to avoid them.

This week we finish the conversation with traps 3-5.

Listen to this week's episode here (or on Spotify, Apple, or Youtube)

Make sure you listen to last week's episode, too, so you can avoid all the traps.

~ Lincoln

BTW: Much of what we touch on in these episodes is covered in-depth in our next training program at Impact Academy that's all about Success Plans. It starts on 4-March, 2024.

Learn more and sign-up for the Success Plan program here.

Lincoln Murphy

I help SaaS companies Maximize LTV through Customer-centric Upselling

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