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Lincoln Murphy

Head of CS training starts Monday

Published 17 days ago • 1 min read

Our 3-week virtual Head of Customer Success: How to Scale program starts Monday, 6-May, 2024.

This is my favorite program we offer because it focuses on Org Design, Expansion, and Scaling.

We cover modern customer segmentation, revenue growth through the Expansion Assist motion, and Capacity Planning and Growth Forecasting.

Because our training at Impact Academy is a mixture of pre-recorded content and live training, we get to work within the reality of the market in Q2 2024.

Learn more about the program and sign-up here.

~Lincoln

BTW: A large percentage of sign-ups for our Premium courses happen at the last minute. Especially the Head of CS program for some reason.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more and sign-up here.

Lincoln Murphy

I invented Customer Success

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6 days ago • 1 min read

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9 days ago • 1 min read

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23 days ago • 1 min read
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