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Lincoln Murphy

Head of CS training starts Monday

Published 3 months ago • 1 min read

Our 3-week virtual Head of Customer Success: How to Build program starts Monday, 5-February, 2024.

This program is foundational for modern Heads of CS, regardless of experience level, as we focus on the three areas key to your role: Leadership, Management, and Coaching.

Because our training at Impact Academy is a mixture of pre-recorded content and live training, we'll be approaching this training with the reality of the market in this first part of 2024.

Learn more about the program and sign-up here.

Have a great weekend!

~Lincoln

BTW: A large percentage of sign-ups for our Premium courses happen at the last minute. Especially the Head of CS program for some reason.

Our Impact Academy programs are a combination of on-demand and live sessions via Zoom. Even though this is a "virtual" program, space is limited due to the interactive nature of our live sessions.

So please, if you intend to participate, take immediate action to ensure a spot is available.

Learn more and sign-up here.

Lincoln Murphy

I invented Customer Success

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