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I can tell you’re scared by how you talk about customers, how you do Customer Success, and—most of all—by your numbers. If everything is about ‘saving’ customers, I already know you have a scarcity mindset. Any growth you get is from brute force net-new sales to offset churn and contraction. Any expansion that happens? It’s in spite of your efforts, not because of them. Meanwhile, companies that actually grow do things differently. ✅ From Day 1, customers are on an ascension path. 💰 Scared money don’t make no money. I’m locking in companies for Q2 revenue growth engagements. And I’ve talked to way too many people who are scared. Not because of the economy. That’s not how I work. Growth isn’t for the fearful. As my buddy Dan Martell says… What are you afraid of? Success? 📌 If you have customers and things to sell them, you’re sitting on a goldmine. 📩 Hit me up if you want help unlocking that revenue in Q2. 🚫 If you’re afraid, don’t bother. ~ Lincoln .... |
I help SaaS companies Maximize LTV through Customer-centric Upselling
TL;DR: Join us for Introduction to Agentic Workflows for Customer Success on Wednesday, March 25, 2026 at 12PM Eastern. There's a lot of hype around this topic, but honestly... some of it is earned. This is game-changing stuff... but only if you use it the right way. Learn more and sign-up here.Everyone is talking about AI agents. Your leadership is asking about them. Vendors are pitching them. And if you're being honest, you're not totally sure what any of it actually means for you and your...
While SaaS stocks got destroyed because of the threat of AI, we were spinning up AI agents at ListKit that make our team 5x more productive. We have Agentic workflows that literally do work for our customers they can't and don't want to do themselves allowing us to open up an entirely new revenue stream. We pivoted our underlying infrastructure to optimize for AI, which unlocked customer-facing product enhancements we couldn't have shipped before. Our customers are getting better results....
It's Friday. Somewhere right now, one of your customers is looking at what they pay you every month, looking at what they actually use, and thinking: "I could just vibe code this on Lovable this weekend." But here's the thing. Most of them don't actually want to. They don't want the headache. They don't want to maintain it. They don't want to be the person who ripped out a working tool and replaced it with something they duct-taped together in Claude over a weekend. They just want you to know...