CS Leadership training starts Monday
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Our completely revamped 3-week CS Leadership: Strategy & Scaling program kicks off this Monday, 7th October. This is one of the most impactful programs we offer because it goes beyond theory, focusing on the critical aspects of Leadership, Management, and Coaching that every Head of Customer Success needs to master to drive real business impact. We’ll dig into aligning with your company’s high-level objectives (NRR, LTV, etc.), building a high-performing team, and ensuring your Org and individual CSMs are set up to thrive. Because our training is a mix of pre-recorded content and live, interactive sessions, you’ll be applying what you learn immediately to the unique challenges of Q4 2024... and set everyone up for success in 2025! Secure your spot now and get ready to level up your CS leadership skills. ~Lincoln BTW: A significant number of enrollments for our programs happen right before the start date. Especially our leadership programs. Even though this is a virtual program, space is limited because of the hands-on, highly interactive nature of the live sessions. So if you’re planning to join us, take action today to ensure you don’t miss out, ...... |
Lincoln Murphy
I help SaaS companies Maximize LTV through Customer-centric Upselling
Not everyone can afford—or wants—a coach. But they still want guidance and answers. That’s why so many people turn to ChatGPT. The problem? Raw ChatGPT is trained on "high-authority," publicly available content, not necessarily high-quality content. And it’s definitely not trained on LTV:Max—my private library of proven methodologies, playbooks, frameworks, and strategies for maximizing Customer Lifetime Value (LTV). Until now. With LTVMax.ai, you get a ChatGPT AI model trained on everything...
Whoops. If you tried to access the LTVMax.ai Sales Assist chatbot today you probably got a 403 Forbidden error. It was a DNS masking issue. This didn't affect provisioned LTVMax.ai chatbots, only the sales agent. If you'd like to chat with the Sales Assist bot - which a couple thousand people attempted to do earlier - then you can access it here. It's never smooth getting something like this off the ground... especially when I mess with DNS settings in the middle of the night. ~ Lincoln BTW:...
Yesterday, I introduced you to LTVMax.ai—a 24/7 Growth Coach powered by my latest methods, frameworks, strategies, and insights. On Day 1, the Sales Assist chatbot saw incredible engagement. People asked about: Making meetings more effective Saving at-risk customers Orchestrating upsell opportunities Scaling CS teams Improving email outreach What stood out? How clearly the chatbot showed how LTVMax.ai will help tackle those challenges and turn opportunities into outcomes. If you didn’t know...