TL;DR: I just launched my newest course Powerful Meetings: From Routine to Results. The first 50 sign-ups get it for 50% off (save $100!). Learn more and claim that discount here. Code: 50FOR50 Meetings are the most expensive thing we do in Customer Success—both in actual and opportunity cost—yet most of them are a waste of those resources. If you’ve mastered meetings—getting attendees interested, setting up agendas, using async carve outs, self-service deflection, and ensuring proper follow-up—feel free to skip this course. You’re good. But if you’re frustrated by no-shows, cancellations, or feeling like meetings are eating up time better spent elsewhere, I’ve got something for you. I just launched my Customer Engagement Masterclass on Powerful Meetings. In this course I cover everything you need to make your meetings more effective and efficient. I guarantee if you apply what you learn in this course, your meetings will be more efficient and effective or I'll give you your money back. Don't wait to sign-up —the discount ends after 50 people claim it. ~Lincoln BTW: You can start applying what you learn in this course immediately and really set yourself up for a far more productive and enjoyable 2025! Learn more and claim that 50% discount here. Code: 50FOR50 ... |
I help SaaS companies Maximize LTV through Customer-centric Upselling
Introducing LTVMax.ai: Your new CS & Growth Coach! I'll let the LTVMax.ai Sales Assist Agent answer your questions. You can watch an overview video and subscribe from there, too. Look, the reality is as we go into 2025, is that everyone goes to ChatGPT for answers. The problem is that ChatGPT, Gemini, and Claude are all trained on publicly available sources. And, at least when it comes to CS, Revenue Growth, Customer Engagement, Upselling, and so many other things we need help with, the...
Our Expansion (customer-centric upselling) training and certificate program starts next Monday, December 2, 2024. This is my favorite of the programs we offer at Impact Academy because we share with you the real "secrets" of exponential growth from World-class CS orgs, like: How to do Expansion Forecasting Leveraging the power of Orchestration Why CSQLs and Quotas hurt growth The true role of CS in Expansion Why Sales should stay in its lane And so much more! Whether you're a Head of CS...
Want to make sure you hit your KPIs in 2025? Or that you make the right moves to boost your career next year? I can help you! I've helped professionals - Revenue Leaders, CS Leaders, CSMs, AMs, etc. - from Canva to Workday - hit and exceed their goals, both in their roles and in their careers. And I can do the same for you. To make working together the easiest decision you'll make, I've created my most generous coaching offer ever, specifically designed to help you achieve your goals in 2025....