Advanced CSM Training starts Mon (details)

published3 months ago
1 min read

Our 3-week Advanced Customer Success Manager training and certificate program starts this coming Monday, 13-March.

This is our Growth program, and focuses on Positioning, Prioritization, and Productivity as a way to ensure CSMs are working as efficiently - and effectively - as possible.

Tap to learn more and sign-up.


BTW: Due to the interactive nature of Impact Academy, though this CSM training and certification program is virtual (via Zoom and recorded content), space is limited.

A large percentage of sign-ups for our programs happen at the last minute. So please, if you intend to participate, take immediate action to ensure a spot is available.

Tap to learn more and sign-up.


Lincoln Murphy

I invented Customer Success

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