In a push for quantity over quality, I've pulled together a list of resources where you can access over 10k generic ChatGPT prompts for free.
If you're thinking to yourself, "That's too many prompts. How is this even useful?"... you're right.
~Lincoln
BTW: After you look through those overwhelming lists of generic prompts and you realize that to leverage ChatGPT fully in your Customer Success organization, you need to be deliberate in your approach, you can buy our Prompt Engineering for Customer Success course.
Our course is Quality over Quantity. The prompts are specific, powerful, tested, and evolving.
They're designed to immediately make your CSMs and Enablement team more effective and efficient.
Plus you learn how to use the prompts, come up with your own prompts, and integrate those into your current CS workflows.
Tap here to learn more about the course.
I help SaaS companies Maximize LTV through Customer-centric Upselling
Our next Customer Onboarding training starts tomorrow, Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management...
Our next Customer Onboarding training starts on Tuesday, April 22, 2025. Learn more about the program and sign-up here. Onboarding is arguably the most important customer lifecycle stage. In this program you'll learn how to get your new customers to do the things they need to do to get this still-fragile relationship off to a strong start, setting everyone up for long-term success (the customer... and your CS team). Specifically, we'll cover: Lifecycle stage metrics Handover management Time...
TL;DR: We're running "Save Customers Now!" workshops again—PLG on April 15 and Enterprise on April 17. Stop churn immediately in Q2. I just got this email from a CS leader: "Lincoln, I'm freaking out. With everything going on—economic uncertainty, customers tightening budgets, chaos everywhere—churn is gonna hit us HARD in Q2. Are you doing another 'Save Customers' workshop soon? Fingers crossed." Bad news: I've heard similar messages from several CS leaders already. Good news: "Save...